If pipes freeze, the fire and rescue department said, first and foremost, shut off the water immediately and emphasized the importance of knowing how and where to perform this task.
If pipes remain frozen, the recommendation is to thaw them out using warm air from heaters or a hair dryer, with a caution against leaving heaters unattended. Once thawed, water can be slowly turned back on, and individuals are advised to check pipes and joints for cracks. Opening a faucet is also recommended to allow water to flow through the pipe.