With a road project as significant as the Interstate 66 Express Lanes, having an office open to the public is ideal for those wanting to ask questions to an actual person and discuss future initiatives that impact hundreds of thousands of people in the I-66 corridor.
There is a certain level of complications, too, with the switchable HOV E-ZPass, so an office along I-66 outside the beltway is ideal. Only it’s not open and doesn’t appear to be in operation.