Jewell Technical Consulting, Inc
. and Historic Manassas, Inc. (HMI) have worked together for three, successful years. HMI Director Debbie Haight her organization and JTC, Inc. have faced several challenges working inside HMI’s offices inside the Manassas train station building that is over a century old.
“They’re upfront…they address the issue and they address it quickly and they explain what it is that’s going on,” said Haight. I’ve found with them is that it’s never an assumption on their part, that they know what’s best for your company, they work with you to find out what’s best….”
Rather than pushing a boxed solution, JTC, Inc. talks with their client and creates a plan for that company that best fits their unique needs and capabilities.
“So it always is a very working relationship and it’s not just a…’you need to do what we do because we say we’re the best…or we say we talk computers and you don’t so just do it,” said Haight. “And they’re always quick to answer any issues that we have and we have a few because we’re in an older building and a lot of the stuff has been around a long time and there’s been several different hands on it several different times.”
Three years ago when HMI first signed on with JTC, HMI transitioned seamlessly and painlessly out of a prior internet service provider contract with JTC’s assistance.
The switch gave HMI enhanced capabilities, including faster internet, which in the past was a struggle for the company to receive.
“One of the things that we did not have in this area…is Comcast. We go to the location, we weren’t in the spot to get Comcast because we’re up on the train tracks…Comcast can be completely like 50 yards away from us but we couldn’t get it. So John [Owner of JTC, Inc.] was able to work with them and pull together another organization that’s just around the corner from us so with both of us going on this then we were able to pull it. That kind of always benefits our organization because it is much faster.”
Historic Manassas, Inc. is a non-profit organization focused on enriching the local Manassas community and serving as an informational center for tourism.
JTC is a Microsoft Certified Partner and a Dell Authorized Partner and utilizes Microsoft and Dell technology.
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