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Virginia may create ombudsman to help with student loans

RICHMOND – Virginia legislators are seeking to mitigate the personal and economic consequences of their constituents’ student loan debt by creating a state-level ombudsman to troubleshoot problems and educate borrowers regarding college loans.

In 2017, more than 1 million Virginians owed more than $30 billion in student loan debt, state officials say. Nationally, student loan debt is more than $1.3 trillion and climbing.

“Virginians owe more on student loans than we do on credit cards or car loans, but only student loans lack consumer protections,” said Anna Scholl, executive director of Progress Virginia, a liberal advocacy group.

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