Prince William County will introduce a 3-1-1 system this spring, streamlining residents' and businesses' access to non-emergency government services. The Board of County Supervisors (BOCS) officially recognized March 11, 2025, as National 3-1-1 Day, marking the county’s commitment to improving transparency and responsiveness in local government.
What is the 3-1-1 System?
The 3-1-1 service will provide a centralized contact point for residents to request county services, check service statuses, and obtain government information. It is designed to reduce non-emergency calls to 9-1-1 while offering residents multiple ways to engage with local government.
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