Vanessa Zambrana is the On-Site Community Manager at Cardinal Forest, located in Springfield, Virginia.
Cardinal Forest is a large condominium association and community that manages over 1,000 condo units for its owners within Fairfax County.
Zambrana has worked at Cardinal Forest for nine years and during all of those years, Cardinal Forest has “always used” Jewell Technical Consulting, Inc. (JTC, Inc.) for their services.
Recently, JTC, Inc. deployed a new server for Cardinal Forest. Zambrana was able to explain how the experience turned out for them.
“They do our monitoring of our server behind the scenes and everything and we got a notification from them that the current server we had, the software that runs the machine wasn’t going to be supported by Microsoft any longer,” said Zambrana. “So they basically told us we could use it up until the time that the support expires by Microsoft, or we could replace it, so we planned the replacement, I would say less than a year ago.”
“Our board of directors funded it through this year’s budget and then we decided, January 1, that we were going through the process to get it started.” I think Microsoft stopped supporting sometime in the summer, and we just wanted to be ahead of the game,” added Zambrana.
Cardinal Forest is professionally managed by Cardinal Management Group Inc. which also oversees residential association property management.
Cardinal Forest’s chose JTC, Inc. over other companies to an existing relationship it’s parent company had with the firm, so JTC was a natural fit.
Prior to replacing the old server, Zambrana, as well as the other staff at Cardinal Forest had to deal with slow Internet and an even slower server.
“Our old server was 10 plus years old, so everything was really slow. It would take the longest time just to open a file,” said Zambrana, “Now things are a lot faster.”
Thankfully, the process of JTC, Inc. going in and replacing the old server and transitioning to the new one, was efficient and painless to business operations.
JTC is a Microsoft Certified Partner and a Dell Authorized Partner and utilizes Microsoft and Dell technology.
