Ways to Help Prevent Frozen Water Pipes:
Seal air drafts around fixtures.
Insulate pipes in unheated areas.
When freezing weather is coming, turn off water to outside spigots and drain all water from the line.
Drain in-ground lawn irrigation systems. (Check manufacturer instructions.)
Report broken or missing meter lids to the Service Authority to help prevent frozen meters.
During extended absences from home in the winter, set the thermostat to at least 55° F or simply shut off the main water valve to protect pipes.
If Your Water Pipes Freeze:
Relieve pressure from expanding ice in pipes by turning on the closest cold water faucet.
Gradually thaw pipes by wrapping them with towels soaked in warm water.
DO NOT attempt to use a blow torch or hairdryer to thaw pipes.
Intense heat can cause pipes to crack or burst.
In case of a total service disruption, please call Emergency Dispatch at (703) 335-7982.
Find Your Main Shut-Off Valve Don’t wait!
Avoid the panic caused by a flooded house.
Locate the main shut-off valve, mark it, and make sure everyone knows where it is.
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