The survey, conducted by ETC Institute, a national market research firm for local governments, was conducted in 2024 as part of the city's efforts to poll its residents every two years on a wide variety of issues, city services, public safety and quality of life. The last citywide survey was conducted in 2022 by ETC, which has been working with the city since 2014.
Jason Morado, the director of community research at ETC, said the survey was sent out to random residents via mail and online mostly in September and October 2024. He also said 407 people responded, surpassing the city's goal of 400 respondents.
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