WOODBRIDGE — (Press Release) The Prince William County Service Authority was recognized on September 12 for winning the 2018 Virginia SPQA Achievement Award from the U.S. Senate Productivity and Quality Award (SPQA) Program.
SPQA uses the national Malcolm Baldrige Excellence Framework to set rigorous quality standards for Performance Excellence and to help organizations cultivate continuous improvement at every level. Earlier this year, a team of SPQA examiners assessed the Service Authority against the framework and visited the water and wastewater utility’s facilities for two days to observe and get a deeper understanding of its processes.